Latest News

The latest news for North Park Health Centre will be published here.

We are pleased to announce that our new appointments system is going live next week. We have increased the number of face-to-face appointments available and you will be able to book appointments online up to a month in advance.

We are currently undergoing some appointment system improvements, which will include an increase in face-to-face appointments and allowing patients to book GP appointments online.

We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security  

We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.  

Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.

There is currently a global shortage of blood tubes used for taking blood tests which is having a significant impact on the services we deliver. Anyone who needs a blood test for urgent health problems will still get one. However, where it’s safe to do so, your clinician may ask you to come back for a test at a later date, or your appointment may be rescheduled.

If you are booked in for a blood test or are waiting for one, we are reviewing all requests to find out if it needs to be taken urgently, or if your test can wait until there are sufficient blood bottles available.

Given the nature of the shortage, they may not be able to give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, you will get a test. We apologise for any inconvenience this has caused.

For any other issues you would like to be resolved, you can use the Patient Advice and Liaison Service (PALS). Here you can get support, advice, and information about any aspect relating to your contact with Mersey Care.

The NHS has started its COVID-19 vaccination campaign across the country. The vaccine will be rolled out to eligible patients in stages. Some of you may have already been invited for your vaccination. We will be contacting all eligible patients in stages so please bear with us. Please ensure we have your correct mobile telephone number if you have recently changed it as invitations may be sent via text message for those with a mobile phone number on our system.

We would like to take this opportunity to wish each and every one of you a lovely Christmas. This year has been a challenge for us all and we thank you all for your support during these times.